If you hired Perma Pier Foundation Repair (sometimes written “Permapier” or “Perma-Pier”) to repair your foundation, you may have recently found that their phones go unanswered and their offices are closed. Perma Pier has ceased operations and is no longer providing service to its customers.
For many Texas homeowners, that raises a few pressing questions. Is my foundation still protected? What happens to my warranty? Who can look at my home if something changes? This guide explains what we know, what your options are, and how Dura Pier Foundation Repair can help.
Did Perma Pier Go Out of Business?
Yes. Perma Pier, which served homeowners across Dallas–Fort Worth, Houston, Austin, and San Antonio, stopped operating in 2026. Homeowners with completed repairs, scheduled projects, open quotes, and pending warranty requests have all been affected.
If you’re in any of these situations, you’re not alone, and you still have good options.
How Dura Pier Is Connected to Perma Pier Customers
In connection with our purchase of certain assets of Perma Pier, Dura Pier Foundation Repair received the project information, design documents, and historical job files for projects previously completed for certain Perma Pier customers.
This matters for you. When a new contractor looks at a previously repaired foundation, they usually start blind. They don’t know how many piers were installed, where they were placed, how deep they went, or what the original repair plan was designed to accomplish. Because we maintain many of the original records, our team can often evaluate an existing installation faster and more accurately than a contractor starting from scratch.
What we are not: Dura Pier is an independent company. We did not acquire the Perma Pier business and are not its successor. We have not assumed Perma Pier’s warranties, guarantees, service agreements, obligations for prior work, claims, refunds, credits, or other liabilities, except as we may expressly agree with you in writing. Any work Dura Pier performs is new work under a separate written agreement with you.
What Happens to My Perma Pier Warranty?
This is the most common question we get, and we want to give you a straight answer.
Any warranties or obligations issued by Perma Pier remain solely the responsibility of Perma Pier and/or its successors. Dura Pier cannot honor, extend, or take over Perma Pier warranties.
What we can do is give you an honest, professional assessment of your foundation today. If our evaluation shows your existing system is performing well, we’ll tell you so. If it shows new movement or problems, we’ll explain what we see and your options for fixing it. Any repairs we perform come with Dura Pier’s own warranty, which applies to the new work we install.
What Should Former Perma Pier Customers Do Now?
Whether your repair was finished years ago or you were waiting on a crew that never arrived, these steps will help you get back on solid ground.
Gather your paperwork. Find your contract, repair diagram, warranty certificate, invoices, and any engineering reports. Even if we have your job file, your own copies are valuable.
Check for warning signs. New or widening cracks in drywall or brick, doors and windows that stick, uneven or sloping floors, and gaps around window frames or trim can all indicate foundation movement.
Don’t wait on problems. Foundation issues in Texas clay soils tend to get worse through wet and dry cycles. A small problem addressed now usually costs far less than a large one later.
If you paid a deposit for work that wasn’t performed, you may want to contact your credit card company or bank, file a complaint with the Better Business Bureau, or talk with an attorney about your options. Dura Pier cannot issue refunds or credits for payments made to Perma Pier.
Schedule an independent evaluation. A qualified foundation specialist can tell you whether your existing repair is holding up and what, if anything, needs attention.
Why Former Perma Pier Customers Choose Dura Pier
Dura Pier has been repairing Texas foundations since 1978. We’re a third-generation, family-owned company with more than 45,000 foundations repaired across Houston, Dallas, Fort Worth, Austin, and San Antonio. Many of our crew members have been with us for 20 to 30 years.
What sets us apart for former Perma Pier customers:
Access to original project records. For many homes, we already have the design documents and job history from your prior repair, so our evaluation starts with real information instead of guesswork.
The Dura Lock XD® piling system. Our exclusive steel-reinforced piling system was engineered specifically for Texas’s expansive clay soils and limestone conditions.
A lifetime transferable warranty on our work. Dura Lock repairs come with a lifetime warranty that stays with the home if you sell, with no fine print and no transfer fees.
Honest, no-pressure evaluations. We don’t use scare tactics. If your home doesn’t need work, we’ll tell you.
Flexible financing. 0% interest and affordable payment plans are available.
Our Foundation Repair and Related Services
Slab Foundation Repair. Permanent stabilization and leveling for concrete slab homes using our Dura Lock XD® piling system.
Pier and Beam Foundation Repair. Pier and beam homes are where Dura Pier started, and we’ve never stopped. We replace cracked blocks, reset shims, add base assemblies, install termite shields, and replace rotted wood using 6,000 psi solid blocks and steel shims.
Block and Base Foundation Repair. Specialized repair and leveling for older block and base homes that many companies no longer service.
House Leveling. Correcting sloped floors and uneven structures to restore stability and function.
House Raising. Lifting homes from 6 inches up to 4 feet, ideal for flood-prone properties.
Concrete Leveling. Lifting and leveling sunken driveways, sidewalks, patios, and slabs.
Sewer Line and Under-Slab Plumbing Repair. Our plumbers and foundation specialists work together to repair or replace pipes beneath your slab while protecting your foundation, including tunneling when needed.
Drainage Solutions. Managing water around your home to reduce soil movement and protect your foundation long term.
Deep Root Barriers. Preventing tree roots from drawing moisture out of the soil beneath your foundation.
Commercial Foundation Repair. Engineered foundation, concrete, drainage, and sewer solutions for commercial buildings with minimal disruption to operations.
Serving Former Perma Pier Customers Across Texas
We’re helping former Perma Pier customers in every major market Perma Pier served:
- Foundation Repair in Houston
- Foundation Repair in Dallas
- Foundation Repair in Fort Worth
- Foundation Repair in Austin
- Foundation Repair in San Antonio
Frequently Asked Questions
Is Perma Pier still in business?
No. Perma Pier has ceased operations and is no longer providing service to customers.
Is Dura Pier the same company as Perma Pier?
No. Dura Pier Foundation Repair is an independent company that has operated in Texas since 1978. We purchased certain Perma Pier assets, including project records for certain customers, but we did not acquire the Perma Pier business and are not its successor.
Will Dura Pier honor my Perma Pier lifetime warranty?
No. Perma Pier warranties remain the responsibility of Perma Pier and/or its successors. Dura Pier can evaluate your foundation and, if repairs are needed, provide new work backed by our own lifetime transferable warranty.
Does Dura Pier have my Perma Pier repair records?
We maintain project information, design documents, and job files for many homes Perma Pier previously serviced. Contact us with your address and we’ll check whether we have records for your property.
Can I get my Perma Pier deposit back from Dura Pier?
No. Dura Pier did not assume Perma Pier’s refunds, credits, or other liabilities. Homeowners seeking a refund may want to contact their card issuer or bank, the BBB, or an attorney.
How much does a foundation evaluation cost?
Dura Pier offers free, no-obligation foundation evaluations throughout our Texas service areas.
My Perma Pier repair seems fine. Do I still need an inspection?
Not necessarily, but a periodic check is smart, especially if you’ve noticed new cracks, sticking doors, or sloping floors. If you’re planning to sell, an evaluation can also help answer buyer questions now that the original warranty provider is gone.
Get a Clear Answer About Your Foundation
Losing your foundation contractor is stressful, but it doesn’t have to leave you without support. With decades of experience and access to many original Perma Pier project records, Dura Pier is well positioned to help you understand where your home stands and what to do next.
Call us or schedule your free evaluation online today.