How We Work
WHAT TO EXPECT
From Inspection to Completion
Schedule a Free Foundation Inspection
Review Your Customized Repair Plan
Have Your Repair Scheduled
Get Your Repair Completed in As Little As One Day!
STEP ONE
Schedule Your Free Evaluation
You see cracks in your walls, ceilings, or floors, or you’ve got doors that are hard to open and close. You think you might have a foundation problem, but you aren’t sure. Get an answer you can trust from Dura Pier by scheduling a free foundation inspection with our team of experts.
We specialize in accurate and thorough foundation inspections that give you clear insights into what’s happening beneath your home.
STEP TWO
Meet With Our Foundation Pros!
Our Foundation Inspection Specialist will give you a courtesy reminder the day before the appointment and then call or text you when they are on their way. Upon arrival, you’ll show us the areas that are causing you concern. Next, we’ll measure and draw the perimeter of your home while making note of any signs of foundation issues. Once complete, we’ll move inside your home and take elevation readings using a ZIPLEVEL® PRO-2000. These are accurate to 1/10th”. This is one of the most precise tools available for conducting a home foundation inspection. With this information, our professionals will prepare a customized home foundation repair plan that meets your needs and budget. You’ll get a copy of the plan, the quote for the work, and a sample warranty. We can even discuss financing options! You’re welcome to sign an agreement at that time or hold onto it—our quotes are valid for up to one year!
STEP THREE
Schedule Your Foundation Repair
When you are ready to get your repair done, we’ll need two things from you:
- A Signed Agreement
- A Small Deposit
With these, we can send your plan to a licensed Professional Engineer for review and file the necessary permit. You’ll receive a scheduled start date and an estimated duration—most projects are completed within 1–3 days.
STEP FOUR
Complete Your Foundation Repair
A week before your scheduled work, we’ll call 8-1-1 to have your gas, electric, phone and internet lines marked.
You’ll receive a confirmation call the day before your start date for a final confirmation.
The repair crew will arrive between 8-9am each and every day of the repair process. On the first day, your Foundation Repair Foreman will walk you through the repair plan and answer any questions you may have. Then we’ll get started.
- Plywood will be laid to protect your yard
- Photos of landscaping will be taken; plants will be carefully removed and replanted afterwards
- Holes will be hand-dug for each pier location
- Concrete may be removed as needed
- We’ll start driving the piers into the ground until they won’t go any further
- Each day we’ll clean up the job site before we leave
- Bushes will be replanted, concrete will be neatly patched, and the yard will be cleaned up.
- Concrete will be patched neatly, landscaping restored
- We’ll finish with a final walkthrough to ensure your satisfaction.
FINAL STEP
After Your Repairs
After your repairs are complete, our office will get to work on issuing your final paperwork.
We will email you a copy of your warranty certificate as well as a final pier location diagram showing how deep each pier went and the hydraulic pressure reached for each pier at the depth of refusal. We’ll also maintain a copy of these in your permanent records.
Keep in mind that you should wait 8–12 weeks after the repair before making any cosmetic repairs at your home. This is because the framing of your home may continue to shift now that your foundation has been repaired. Also, the dirt may settle in the areas where we were digging. Simply call our office to schedule additional backfilling at no charge!